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If you’re thinking about making the switch to Anderson Propane, there are a few things you can expect:

  1. Experience
  2. Communication
  3. Integrity
  4. Convenience

Experience

For 25 years, we have placed hard work and diligence at the forefront of everything we do. This has given us the experience to provide you with the high-quality care, products, and customer service you expect. From our in-office staff to the delivery drivers and technicians that work with you at your home, our team is here to help you in any way we can.

“Excellent experience, from setting up the service request, receiving the quote, and completing the service.”

– Jeannie W.

Communication

We are committed to being a customer-first company that sets the highest standards in the industry. To us, this means expert communication is critical from start to finish. Whether you call the office during normal business hours or the 24/7 emergency line, you can always expect a friendly voice when you need us most.

“Everything from start to finish was awesome. Communication was great and the entire crew demonstrated professionalism. We truly appreciate the service that Anderson Propane has provided.”

– Ben F.

 

Integrity

Our work matters to us – all jobs alike. Customers can count on us for professional installation and quality maintenance time and time again. We stand by everything we do and will not hesitate to correct ourselves and the issue if we’ve made a mistake.

“We had a mix-up on the service to be performed. I had requested that my propane-fired fireplace and Rinnai on-demand propane-fired water heater be serviced on the same day, but the technician was only told to do the fireplace and did not have to proper tools to do the water heater. However, Anderson Propane reacted quickly and sent another technician to do the water heater on the same day. So, everything was resolved to my satisfaction and all the scheduled work was completed on time with a minimum of inconvenience. I appreciate getting the VIP treatment after I called in to notify the service department of the problem. I am happy with the results. Thank you, Anderson Propane for getting the service call completed on time!”

– Bruce H.

 

Convenience

It is always our goal to make working with us as seamless as possible. We offer many conveniences such as a customer portal to manage your account, tank monitoring so you can view your tank level right on your phone, automatic delivery so you never run out of propane, payment plans to suit your budget, and text alerts to notify you when our technicians are on the way!

“I enjoyed your employee’s professionalism and responsiveness. The text messaging system was great especially letting us know that an employee was on their way and their name. I appreciated it and wish larger companies could reach your level of professionalism. Thank you.”

– Juan U.

Your Experience Is Our Top Priority.

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Your response time was amazing and Sebastian was professional, friendly and knowledgeable. A propane leak was found immediately from the Regulator leaking and he responded to repair it . Great work!!!

Sue Hall
★★★★★

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I am very satisfied with the entire Anderson team. Everyone at Anderson went out of their way to make my wife and I feel like one of the Anderson Family. When they were completed doing our Gas Conversion job, Sherry and I were very confident that we couldn’t have found anyone that could’ve done a better job. Thank you very much Anderson Propane!

Larry Thompson
★★★★★

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My wife even made a nice comment about how well the technician performed his job! Your salesman Tony is the spoon that steers the pudding for me.

Chuck Reece
★★★★★

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Your response time was amazing and Sebastian was professional, friendly and knowledgeable. A propane leak was found immediately from the Regulator leaking and he responded to repair it . Great work!!!

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I am very satisfied with the entire Anderson team. Everyone at Anderson went out of their way to make my wife and I feel like one of the Anderson Family. When they were completed doing our Gas Conversion job, Sherry and I were very confident that we couldn’t have found anyone that could’ve done a better job. Thank you very much Anderson Propane!

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My wife even made a nice comment about how well the technician performed his job! Your salesman Tony is the spoon that steers the pudding for me.

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I was impressed from the 1st time I spoke to someone. The lady on the phone was relaxed, helpful and patient, explaining the process and how things would go. The best part was the gentlemen who came out to look at our tank, equipment, lines and repairing as needed.

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I had a great experience with Anderson! Landscapers accidentally severed the feed line into my house, and they advised me of the immediate actions I needed to take, things to be aware of and had a manager and field tech out for the repair almost immediately. Very impressed with the service!

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After purchasing our new home we called to set up account and the next day they were over doing a safety inspection, installed wireless monitor and ensured we we informed of proper carbon monoxide alarm placement. Awesome service.

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Just when you loose hope in in customer service Stephanie comes along and gives you faith that it will all be okay. Amazing does not even come close to there service she provided during a difficult situation.

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I have been with Anderson Propane for 19 years. I am very happy with all the services they provide. The staff there is also the best…

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The Gentleman who came to test the equipment and perform a safety check was on time, professional, knowledgeable and very easy to talk to. he explained things well. Great job!

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The technician explained everything with ease. Sure do appreciate their understanding in our situation and helpfulness.

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Excellent experience, from setting up the service request, receiving the quote, and completing the service.

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All of the people we interfaced with were professional and courteous. Installation was prompt and well done. Safety was a clear priority. A job well done by all.

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Turnkey Installation Simplifies Your Project.

When you work with Anderson Propane, you can depend on our turnkey process from start to finish. We partner with dependable, local electricians and plumbers to coordinate installation of generators and tankless water heaters. That means that we schedule each element of the project and provide one invoice upon completion. How easy is that!

Anderson Hearth & Home is pleased to offer customers an in-person shopping experience at our live burning showroom. Stop by to view our expansive display of fireplaces, inserts, stoves, gas logs, grills, and more.