Archive for category: Uncategorized

This post has been updated as of April 1, 2020 from it’s original post on March 16, 2020 and last update March 18, 2020.

As we all continue to navigate our “new normal” together during this coronavirus pandemic, Anderson Propane is committed to maintaining a safe and healthy environment for our employees and you.  We take this responsibility seriously and as a result, our team has taken several actions to ensure that you have uninterrupted service to your home and business.

Fortunately, to date no Anderson employee is ill with the COVID-19 virus.  

As of Thursday, March 19th, the Anderson Propane corporate office and showroom are closed to the general public. Our office staff are active from home during regular business hours and we are always available 24/7 through our telephone and online support. Contact us immediately by phone with emergencies.

Anderson Propane has suspended all work requiring in-home service unless it is an emergency.  Our Anderson team members will coordinate with you to discuss your situation and service needs on an individual basis.
 
We have temporarily suspended leaving delivery tickets when a delivery has been made to limit exposure for our drivers and you.  However, you may request a copy of your delivery ticket to be emailed or mailed. 

What you can do to help?

  • Stay home and login to Anderson Propane’s MyFuelPortal to pay bills, check balances, order fuel and schedule service.  If you do not yet have access, go to our website, www.AndersonPropane.com, click on the red button in the upper right hand corner “MANAGE YOUR ACCOUNT/PAY ONLINE” to get started.
  • You may also pay bills, place orders and make account information inquires by phone to our main lines, (540) 373-9096 or (804) 784-6041; our staff is standing by to help. 
  • Send your account information inquires as well as other general inquiries via email to [email protected]
  • Sign up for paperless billing and text alerts that will help keep you informed on deliveries and payments.

Rest assured, we will continue to monitor the situation and will provide the latest updates and helpful resources on our Facebook page as well as AndersonPropane.com.  For any questions you have regarding Anderson Propane and how we are handling the COVID-19 pandemic, please email [email protected].
 
We appreciate your trust in us and please know that we are here if you need us.

Sincerely,

Anderson Propane’s Management Team

Immediate Job Opportunity, Anderson Propane Service is looking for a Service Technician.

Anderson Propane is a family-owned and operated company that has served as a complete propane provider for families, businesses and builders for more than 20 years in the Fredericksburg area.  We are committed to being a “customer-first” company that sets the highest standards for safety and service in the industry. Our customer can always expect professionalism and a friendly voice on other line whenever they need us and you could be one of those voices.

Anderson Propane is seeking a new employee at our Fredericksburg warehouse location.  We are interested in hiring a Full-time Service Technician starting immediately.

We are looking for a team player with strong customer service, organizational and industry specific skills that have abilities to multitask and perform in a busy, fast-paced diversified environment.  The applying individual should be personable, self-motivated, have an outgoing attitude and desire to work with the public.  We offer an excellent opportunity in a pleasant working environment with company benefits.

Service Technician Job Description

Main Job Tasks and Responsibilities

Our service technicians perform installations, maintenance and repairs including safety checks of propane systems and appliances safely for our customers. They may also repair and perform maintenance of propane tanks and other equipment. Our technicians strictly adhere to government regulations and Anderson Propane’s operating procedures while working independently or in a team environment to offer the best possible customer experience, fostering strong relationships that build trust in our company.  In addition, our technicians serve as ambassadors providing hands-on explanations and technical guidance of any new or updated products and services to our customers while upholding the ideals and standards of Anderson Propane.

Being organized is essential to being an effective service technician where the day may consist of varied tasks, installations, training and much more.  Our technicians prepare service records, logs, vehicle and equipment maintenance records and other related documents accurately, neatly, and provide them to administration in a timely manner.  Maintaining complete and up-to-date files on parts manuals, service manuals, and service bulletins as well as adequate parts inventory is also required. We ask that our service technicians maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places.  Performing work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory is a necessity in this positon where the technician may utilize Personal Protective Equipment (PPE) as required. We ask that all operation of equipment and vehicles is done according to Anderson Propane’s policy and government regulations including OSHA regulations, Anderson Propane Environmental Health and Safety (EHS) standards and other work rules and policies. 

This position will require the candidate to be familiar with and able to use mobile devices including phones, GPS equipment, tablets, and printers allowing them to access documents and information quickly and easily as well as communicate with staff via phone or electronic mail and messaging. 

Our service technicians will work with customers to determine the scope of service needed, recommend the right product or direction to solve the customer’s problem.   Monitoring industry products, participating in specialized training, certification courses is also essential to understanding our customer’s needs and available options. We encourage our employees to learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards.

Lastly, in this position, the candidate will need to effectively operate Anderson Propane Service motor vehicles in compliance with government regulations and our company’s motor vehicle safety policy. It will be required to properly utilize and maintain equipment and vehicles, including routine preventive maintenance and repairs.

This position requires a valid Virginia Driver’s License.  You will be required to complete our company Motor Vehicle Report Consent Form or provide a copy of your Motor Vehicle Record prior to the interview process.  All service technician’s driving records are monitored regularly to maintain standards of Anderson Propane’s driver policy.

Education and Experience

Aside from a social and positive personality, service technicians should be self-starting and a proactive problem solver, since not every day is the same and the workplace setting is constantly changing.  Other important experience and abilities for this position include, but are not limited to the following:

  • High school diploma, general education degree or equivalent required
  • Requires two (2) or more years of experience with installation and repair of propane based heating systems, equipment and appliances.
  • Requires two (2) or more years of experience driving with valid Virginia driver’s license.  Current Motor Vehicle Report detailing driving record within company standards
  • General knowledge of tools and home construction recommended
  • Effective knowledge of mechanical, electrical, plumbing, and/or pipe fitting repair and maintenance
  • Strong interpersonal and communication skills
  • Able to calmly and effectively work with time constraints and deadlines
  • Able to demonstrate teamwork and flexibility to meet customer and business needs
  • Calibrate equipment to proper settings. Effectively utilize mechanical, electrical, plumbing, and other specialized skills and the appropriate tools as determined by the job.
  • Read and effectively interpret electrical and mechanical blueprints, manuals, engineering specifications, diagrams, meters, gauges, and control panels to perform installations and repair equipment.
  • Gather and analyze information to diagnose malfunctions and troubleshoot systems.
  • Depending upon job specifications, a service technician may load and deliver supplies of propane according to standard operating procedures. Handle and lift canisters into truck and/or utilize load hose, meters, gauges, and terminal controls for bulk fuel loading (top load and bottom load). Obtain distribution of fuel from Anderson’s plant facility.

Work Environment

Performs essential job functions in various environments, including: driving a commercial motor vehicle and working at a customer site, outdoors where one may not be protected from weather conditions, and in a warehouse environment subject to seasonal temperatures and humidity.

Frequently exposed to hazards including:

Heating oil, kerosene, diesel, gasoline, butane, and/or liquid propane, and related odors and fumes

Moving mechanical parts and vehicles

Noise levels where hearing protection is optional per PPE Plan

Dust, wet surfaces, vibrations, and electrical current

Schedule requirements will vary during peak and off-peak seasons. Extended hours may be required to provide 24/7 on-call or Emergency Service Standby. Ability to report to work on time and in adverse weather conditions is required.

Physical Activities & Requirements

This role requires continuous physical activity to perform essential job functions for the duration of the shift.  Our service technicians continuously bend, crouch, stoop; drive motorized equipment; finger and handle controls, tools and equipment; reach with arms and hands for extended periods while driving and operating equipment; stand and walk for extended periods on uneven surfaces; utilize hands in repetitive motion; utilize eye/hand/foot coordination; twist back and neck. One may frequently balance, kneel, stack, sweep or climb steps throughout the shift.

This role may require the individual to pull, push, lift, and carry up to 50 pounds. Occasionally one may pull, push, lift, and carry 80-100 pounds with assistance. Depending upon location, our technicians may pull or push propane tanks (170+ pounds) utilizing handcart and move large equipment for installation.

Our applicants must be able to hear vehicle and equipment sounds, co-workers and radio. Employees of Anderson Propane must be able to speak to co-workers and customers regarding operations and safety. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Starting Salary:

The starting wage for this position is $17-$22 per hour, but based on experience level; wages will be determined for the full-time position.  Health, Life and Disability insurance are available along with other medical benefits and 401K retirement options.  New employees are awarded paid holidays immediately with vacation and sick leave granted after time employed.   

Join our team!

How to Apply

Please complete our Driver’s Application that can be found on our Careers page online, www.AndersonPropane.com, and supply your DMV record.  A resume and professional references are also encouraged.  The send this information by one of the below options:

Anderson Propane Service, Inc.

Attn: Job Hiring Team

PO Box 300

Fredericksburg, VA 22404

Fax – (540) 899-0678

Email – [email protected]

Or go online to Indeed.com and look for our posting there.

After your driver’s application and motor vehicle record are received, if we are interested, our hiring team will contact you.

Anderson Propane Service, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, sexual orientation, gender identity or other protected classification.

Immediate Job Opportunities are open at Anderson Propane Service.  We are looking for a Full-Time Sales Representative.

Anderson Propane is a family-owned and operated company that has served as a complete propane provider for families, businesses and builders for more than 20 years in the Fredericksburg area.  We are committed to being a “customer-first” company that sets the highest standards for safety and service in the industry. Our customers can always expect professionalism and a friendly voice on other line whenever they need us and you could be one of those voices.

Anderson Propane is seeking new employees at our Fredericksburg main office location.  We are interested in hiring a full-time Sales Representative starting immediately.

We are looking for a team player with strong customer service and organizational skills with the ability to multitask, think outside the box and perform in a busy, fast-paced diversified environment.  The applying individual should be responsible, personable, self-motivated with an outgoing attitude and a desire to work with the public.  We offer a pleasant working environment with company benefits that include a company vehicle and an excellent opportunity.

How to Apply

Please read the below for more information on the type of person we hope to hire and ensure that you have the right personality and qualifications needed.  Then please supply resume and professional references by one of the below options:

Anderson Propane Service

Attn: Job Hiring Team

PO Box 300

Fredericksburg, VA 22404

Fax – (540) 899-0678

Email – [email protected]

This open position is also listed on Indeed.com and you may submit your resume and references online.

Click Here to apply now.

Main Job Tasks and Responsibilities

Our sales representative conducts sales in their assigned territory with both potential and existing customers, offering the best possible customer experience that builds trust in our company.  In addition, our representatives serve as ambassadors providing hands-on explanations and professional guidance of any new or updated products and services while upholding the ideals and standards of Anderson Propane. Their excellent social skills allow them to foster strong relationships, to which they can attribute much of their success in meeting sales goals and exceeding customer expectations.

Being organized is essential to being an effective sales representative where the day may consist of discovery calls, research, product demos, follow-up calls, training, and much more.  This position will require the candidate to be familiar with and able to use mobile devices including phones, tablets, and printers allowing them to access documents and information quickly and easily.  Although this position entails being in the field most of the time, the best representatives are able to manage both in-house and fieldwork.

Our sales representative will work with customers to determine their needs and recommend the right product to solve the customer’s problem.   Monitoring industry competitors, new products, and market conditions is also essential to understanding our customer’s needs and available options.  They often participate in specialized training, certification courses, and/or meetings as requested. We encourage them to learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards.

Lastly, in this position, the candidate will need to effectively operate Anderson Propane Service motor vehicles in compliance with government regulations and our company’s policy. It will be required to properly utilize and maintain equipment and vehicles, including routine preventive maintenance and repairs.

This position requires a valid Virginia Driver’s License.  You may be required to complete our company Motor Vehicle Report Consent Form prior to the interview process.

Education, Experience and Abilities

Having a well-developed phone presence and high comfort level in initiating conversations is essential to fulfilling the daily duties of our sales representative position. Aside from a social and positive personality, a sales representative must be self-starting and a proactive problem solver, since not every day is the same and the workplace setting is constantly changing.

Other important experience and abilities for this position include, but are not limited to the following:

  • General knowledge of tools and home construction recommended
  • Strong interpersonal and communication skills
  • Experience with customer service and a general understanding of the principles of sales
  • Able to generate and qualify leads, source and develop client referrals
  • Computer literacy to operate our company’s business systems, generate leads, develop sales proposals and reports as well as electronic communication with supporting staff and customers
  • Able to utilize GPS equipment and other mobile devices including but not limited to tablets and other smart devices
  • Attention to detail and accuracy with strong organizational skills
  • Able to calmly and effectively work with time constraints and deadlines
  • Able to demonstrate teamwork and flexibility to meet customer and business needs
  • Able to follow safety, quality control and operating procedures at all times
  • High school diploma, general education degree or equivalent required
  • Bachelor’s degree in marketing, business, economics, communications, and/or any equivalent education that demonstrates expertise in customer engagement is preferred
  • Requires two (2) or more years of experience driving with valid Virginia driver’s license.  Current Motor Vehicle Report detailing driving record within company standards
  • This position requires the safe operation of a motor vehicle to perform essential job functions and mandatory compliance with the Anderson Propane motor vehicle safety policy

Starting Salary

Based on experience level; wages are determined for the full-time position.  In addition, there is a commission incentive program.

After your resume, professional references and Motor Vehicle Report Consent Form are received, if we are interested, our hiring team will contact you and wages will be discussed at that time.

Anderson Propane Service, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, sexual orientation, gender identity or other protected classification.

Immediate Job Opportunities are open at Anderson Propane Service.  We are looking for Full-Time and Seasonal CDL Drivers.

Anderson Propane is a family-owned and operated company which has served as a complete propane provider for families, businesses and builders for more than 20 years in the Fredericksburg area.  We are committed to being a “customer-first” company that sets the highest standards for safety and service in the industry. Our customer can always expect professionalism and a friendly voice on other line whenever they need us and you could be one of those voices.

Anderson Propane is seeking new employees at our Fredericksburg warehouse location.  We are interested in hiring a Full-time and a Part-time/Seasonal CDL Driver starting immediately.

Looking for team players with strong customer service, organizational and industry specific skills with the ability to multitask and perform in a busy, fast paced diversified environment.  The applying individual should be personable, self-motivated with an outgoing attitude and a desire to work with the public.  Pleasant working environment with company benefits and excellent opportunity.

How to Apply

Please read the below position description to ensure that you have the qualifications needed.  Then you may click on the pdf file below to print application and MVR Consent Form.  Once you have completed the application and the MVR Consent Form, please email, fax or mail the application to the following:

Anderson Propane Service

Attn: Job Hiring Team

PO Box 300

Fredericksburg, VA 22404

Fax – (540) 899-0678

Email – [email protected]

Help Wanted at Anderson Propane!

Commercial (CDL) Driver Job Description

Operates a commercial motor vehicle to transport liquid propane (LP) between Anderson Propane Service, Inc. (APS) facilities and to customer sites within the Fredericksburg and Richmond region. Represents APS in a professional manner to customers. Assists with various warehouse and facility operations. Strictly adheres to government regulations and APS operating procedures while working independently. Vehicles meet Class B designation from the Federal Motor Carrier Safety Administration (Any single vehicle with a GVWR of 26,001 or more pounds, or any such vehicle towing a vehicle not in excess of 10,000 pounds GVWR).

This position requires a Class B CDL with Tank and HazMat Endorsements and current DOT medical certificate.

Main Job Tasks and Responsibilities

  • Communicate with facility management and counterparts to assess daily merchandise delivery and operations needs. Assist with planning delivery schedules and routes.
  • Safely operate APS commercial vehicles to transport bulk loads to proper destinations in accordance with APS polices, DOT regulations and local traffic laws.  Chocks rear wheels of truck before any unloading takes place. Removes chocks before driving away from delivery.
  • Perform pre- and post-trip vehicle safety inspections. Maintain mileage and fuel logs. Review and complete shipping documentation including bills of lading, reports, documentation, and automated systems accurately and in a timely manner according to standard operating procedures for documentation. Review all documents prepared by receiving team members.
  • Depending upon business need, may also operate box trucks, pick-up trucks, flat beds, and/or other vehicles to transport merchandise between APS facilities and customer farms, production sites, and residences.
  • Represent Anderson Propane Service in a positive manner by providing reliable and prompt delivery service to customers. Communicate in a professional and courteous manner. Review account details, collect payments or provide invoices, and confirm future service with customers.
  • Effectively operate Anderson Propane Service commercial motor vehicles in compliance with government regulations and APS policy. Properly utilize and maintain equipment and vehicles. Perform routine preventive maintenance and repair to keep equipment and vehicles in good working condition. Notify supervisor of vehicle and equipment service needs to ensure timely repair or replacement.
  • Participate in specialized training, certification courses, and/or meetings as requested. Learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards.
  • Maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places. Minimize waste and properly dispose of waste material. Perform all related cleaning of equipment, vehicle and work areas according to APS procedures.
  • Perform work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to APS policy and government regulations. Comply with OSHA regulations, Anderson Propane Environmental Health and Safety (EHS) standards, work rules and policies.
  • Perform all other job functions as assigned.

Education and Experience

  • High school diploma, general education degree or equivalent
  • Requires two (2) or more years of experience driving with Class B CDL with Tank and HazMat Endorsements.  Current MVR detailing driving record within Company standards.
  • Pass substance abuse screening and agree to random substance abuse screening as required by Company Policy.
  • This position requires the safe operation of a motor vehicle to perform essential job functions and mandatory compliance with the APS motor vehicle safety policy. 
  • Must be licensed to operate vehicles meeting Class B designation from the Federal Motor Carrier Safety Administration (Any single vehicle with a GVWR of 26,001 or more pounds, or any such vehicle towing a vehicle not in excess of 10,000 pounds GVWR) with Tank and HazMat Endorsements and current DOT medical certificate.
  • Able to work well independently and follow safety, quality control and operating procedures at all times
  • Computer literacy to operate APS business systems
  • Numeric, oral and written language applications in an organized and timely manner
  • Able to effectively utilize interpersonal skills to listen and communicate customer service
  • Able to utilize GPS equipment
  • Attention to detail and accuracy
  • Able to operate a forklift, handcart and other industrial equipment
  • Able to calmly and effectively work with time constraints and deadlines
  • Able to demonstrate team work and flexibility to meet customer and business needs
  • Able to work extended hours to meet business demands

Work Environment

  • Primarily performs essential job functions driving APS commercial motor vehicles, in a warehouse environment that experiences seasonal temperatures and humidity, and outdoors where there may not be protection from weather conditions.
  • Frequently exposed to hazards including:
  • Heating oil, kerosene, diesel, gasoline, butane, and/or liquid propane, and related odors and fumes
  • Moving mechanical parts and vehicles
  • Vibrations associated with operating a motorized vehicle throughout the workday
  • Noise levels where hearing protection is optional per PPE Plan
  • Schedule requirements will vary during peak and off-peak seasons. Extended hours may be required. 24/7 On-call or Emergency Service Standby required. Ability to report to work on time and in adverse weather conditions is required.

Physical Activities & Requirements

  • This role requires continuous physical activity to perform essential job functions for the duration of the shift.
  • Continuously bend, crouch, stoop; drive motorized equipment; finger and handle controls, tools and equipment; reach with arms and hands for extended periods while driving and operating equipment; stand and walk for extended periods on uneven surfaces; utilize hands in repetitive motion; utilize eye/hand/foot coordination; twist back and neck. Pull, push, lift, and carry up to 50 pounds.
  • Frequently balance, kneel, stack, sweep; climb steps in and out of vehicle throughout the shift; utilize feet in repetitive motion. Pull, push, lift, carry 50-80 pounds, may be assisted.
  • Must be able to hear vehicle and equipment sounds, co-workers and radio. Must be able to speak to co-workers and customers regarding operations and safety. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Starting Salary

  • Based on experience level; wages are determined for either the full-time or seasonal position.
  • Commission incentive program

After your application and MVR Consent Form are received, if we are interested, our hiring team will contact you and wages will be discussed at that time.

Anderson Propane Service, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, sexual orientation, gender identity or other protected classification.

Anderson Propane Service invites you to join us Friday, September 27th for an open house. Come meet us, your new neighbors, at our plant located at 364 Davis Hwy in Mineral from 2-6pm to enjoy free food, games and a chance to find out how Anderson Propane can help you with your propane needs.  We will have fun yard games provided by River City Games as well as delicious free refreshments provided by AnnieMac’s KitchenClassic Hits 105.5 Sam FM will also be there to offer some great music and entertainment.

Our fantastic team will be on hand to talk about the many benefits of propane as well as the great deals and conveniences of becoming a new customer. We will also be offering $5 refills on your 20 pound grill sized tanks!

Event Poster
Come meet your neighbors this Friday

Check us out online at AndersonPropane.com or call Tony Hogue, 804-402-3551. We hope to see you there!

Tired of the commute and want to work closer to where you live?  Look no further, Anderson Propane Service is currently hiring for a Customer Service Representative.

Anderson Propane is a family-owned and operated company which has served as a complete propane provider for families, businesses and builders for more than 20 years in the Fredericksburg area.  We are committed to being a “customer-first” company that sets the highest standards for safety and service in the industry. Our customer can always expect professionalism and a friendly voice on other line whenever they need us and you could be one of those voices.

Anderson Propane is seeking a detailed oriented individual to fill a full-time position for our local office.  Responsibilities include a variety of duties to support sales, service and office staff.  Looking for a team player with strong customer service, organizational and computer skills and the ability to multitask and perform in a busy, fast paced diversified environment.  The applying individual should be personable, self-motivated with an outgoing attitude and pleasant phone demeanor with a desire to work with the public.  Previous clerical and computer experience preferred.  Pleasant working environment with company benefits and excellent opportunity.

Tired of Commuting? Look no further than Anderson Propane!

Customer Service Representative Job Description

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

General Purpose

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Job Type: Full-time

Main Job Tasks and Responsibilities

Deal directly with customers either by telephone, electronically or face to face

Respond promptly to customer inquiries

Handle and resolve customer complaints

Obtain and evaluate all relevant information to handle product and service inquiries

Provide pricing and delivery information

Perform customer verifications

Set up new customer accounts

Create and schedule installation and service appointments

Process orders, forms, applications and requests

Organize workflow to meet customer timeframes

Direct requests and unresolved issues to the designated resource

Manage customers’ accounts

Keep records of customer interactions and transactions

Record details of inquiries, comments and complaints

Record details of actions taken

Prepare and distribute customer invoices and statements

Maintain customer databases

Communicate and coordinate with internal departments

Follow up on customer interactions

Provide feedback on the efficiency of the customer service process

Education and Experience

High school diploma, general education degree or equivalent required

Associate Degree or other higher levels of education preferred

Knowledge of customer service principles and practices

Knowledge or experience with call center practices

Knowledge of relevant computer applications

Ability to type and use multi-line phones

Knowledge of administrative procedures

Numeric, oral and written language applications

Product knowledge

Key Competencies

Interpersonal skills

Communication skills – verbal and written

Listening skills

Problem analysis and problem-solving

Attention to detail and accuracy

Data collection and ordering

Customer service orientation

Adaptability

Initiative

Stress tolerance

Starting Salary: $13.00 to $15.00/hour

Help Wanted at Anderson Propane!

For consideration send resume w/salary history and requirements along with 3 references to: ** PLEASE NO PHONE INQUIRES **
Anderson Hiring Team
PO Box 300
Fredericksburg, VA 22404
Fax: (540) 899-0678

[email protected]

We are pleased to announce the recent acquisition of Blue & White Propane in Richmond, Virginia.

Selecting a buyer with the same integrity and dedication to customers was critical to the decision by Blue & White and Anderson Propane is committed to upholding their highly revered values.

As a family-owned and operated company, we remain devoted to going above and beyond for our customers, serving them the old-fashioned way with integrity and a smile. Our professionals are committed to being a customer-first company that sets the highest standards for safety and service in the industry.  Anderson Propane is passionate about delivering propane to our customers, both residential and commercial, with accuracy, integrity and a service-oriented attitude. We monitor, route and deliver propane economically and efficiently to ensure that every customer receives a constant and reliable source of propane.

At Anderson Propane, we offer many available conveniences.

You may elect to go paperless, receive text alerts for service call reminders, deliveries completed, and more.  We can make billing easy with our budget payment plan by simply splitting your estimated total propane costs into 12 easy, monthly payments.  No surprises on your bill!

Even more information about our services can be found on our website.  AndersonPropane.com can help you find important safety information, check out our current deals, as well as manage your account online with our fuel portal.  Plus, find out what others have to say about us on the Feedback page.

If you were a Blue & White Propane customer and have any questions or concerns regarding your account, our customer service representatives are available Monday-Friday 8am – 5pm.  You may reach us by phone, 540-373-9096 or online.  And for all of our customers, if you have an emergency, call the main line and our after-hours service will be there to take the call, 24 hours a day, 7 days a week.

We look forward to continuing the great relationship many customers had enjoyed over the years with Blue & White.

The rain poured, but that did not deter the participants in this year’s 5th Annual Anderson Golf Classic at the Fredericksburg Country Club on June 22nd, 2018.

 

Anderson Golf Classic

All teams arrived in the morning for registration, sponsored gift bags and breakfast. The teams teed off and the competition began with only a short delay. The tournament finished up around 1 pm, followed by a delicious lunch which the golfers enjoyed during the awards and raffle ceremony.

Awards were given to the longest drive and closest to the pin for a few holes which were sponsored by some of our guests. There were a few fun competitions at this year’s classic, because who doesn’t like a little friendly competition? The winners lucked out with this year’s prizes! Prizes included golfing equipment, Yeti coolers and a Big Green Egg with EGGcessories!

All of the proceeds for this year’s Classic are being donated to Spotsylvania County Sheriff’s Office program, Fight Against Heroin and Opioid Addiction. Captain Chuck Carey and 1st Sgt. Murdock Woodard of Spotsylvania County spoke about their program during the event and took questions from the audience. At the end of the ceremony, awards for the top three teams were presented followed by a gracious speech made by Mark Anderson.


The Anderson family, which has been affected personally by this epidemic, like so many other local families, hope to bring awareness to all about the dangers of opioid addiction through the Fight Against Heroin and Opioid Addiction program. Politicians, law enforcement officers and public health officials have tried to stem the growing tide of opioid overdoses. The Spotsylvania County Sheriff’s Office plans to use these funds to facilitate awareness, education, and provide support for our area.
As with much of our nation, more and more Virginians have become addicted to these drugs and many have died. According to the Office of the Chief Medical Examiner, opioids have claimed the lives of more than 2,500 people in Virginia. The number of opioid overdoses in Virginia has risen steadily over those years with 764 people having died in the last year, 325 people having died from heroin overdoses alone.
The Anderson Companies and family are incredibly appreciative for all of the generous donations. Not only did our participants donate when joining the event, but they participated in our raffles, donated gift items for all participants, purchased event polo shirts, donated gifts for the award ceremony, and some even returned their prizes for proceeds to be awarded back for such a worthy cause.


Thank you again to all who participated to make this year’s Classic one to remember!

Regency Fireplace Products has placed a recall on two units, the U37 and U39 gas stoves.

Regency received reports of two units which experienced delayed ignitions. This is believed to have caused the glass doors of the unit to fracture resulting in glass fragments being expelled forward. Both of these incidents occurred in Canada and Regency believes they were due to improper installation. In an abundance of caution, Regency Fireplace Products has taken the position to manufacture a retrofit kit that will prevent any further occurrences. The incidents were investigated by U.S. Consumer Product Safety Commission (CPSC) and Health Canada and the retrofit kits tested and approved to be installed on the units that are already in customer’s homes.

Regency has published an informative video about the recall and subsequent actions to be taken.  To learn more and watch this video, click here.

Anderson Propane has notified and registered all customers who have purchased one of the units from Anderson Hearth and Home and who have verified all the required information.

If you have one of these units and haven’t already spoken with our staff, please discontinue all use immediately by turning the pilot light off and terminating the supply of gas.  For Anderson Propane customers, if you need immediate assistance regarding the termination of gas, please contact our office, (540) 373-9096.  We will also need the serial number from the unit installed contact information in order to receive a retrofit kit for your unit.  If you need help obtaining your serial number, please contact us.

If you are not an Anderson Propane customer, but have one of these units, please call your propane or natural gas provider for assistance regarding the termination of gas.

Regency is ramping up production of these kits and as we receive our allotment, we will be calling our customers to schedule the free service call to install the retrofit kit.  Regency is allocating kits based on the quantity of registered units. A unit is considered registered when Regency has full customer information associated to a given serial number.

We understand the impact that this product advisory has on our customers, especially those who rely on this unit for heating. Anderson Propane remains fully committed to the products we have sold and our service.  Customer safety is our first and foremost responsibility.  We sincerely appreciate the cooperation and understanding that our customers have shown in dealing with this recall.

If you have any questions about this notice or need assistance, please contact Regency U39 customer service at 1-866-867-4328.

For Anderson Propane customers, you may contact one of our knowledgeable customer service representatives at (540)373-9096 or email us at [email protected] with any questions or concerns regarding this recall.

Join the Anderson Companies in celebrating and attending this year’s Fur Ball!

Bulldog in a tuxedo

It’s time for the Third Annual Fredericksburg SPCA Fur Ball on Saturday, May 12th, located at the A. Smith Bowman Distillery.  For over 70 years, the Fredericksburg Regional SPCA has transformed the lives of needy animals and expanded their outreach in the Fredericksburg area and will continue to do so with the communities help.

With a strolling supper catered by the fabulous Legume Kitchen & Bar and music by DJ Roo.  There will also be a fine art and unique experiences auction featuring local Fredericksburg artists and businesses, plus, a wine pull raffle; this will be the event of the year!  Legume is located in the heart of Downtown Fredericksburg, Virginia.  It is a chef driven and food focused restaurant that offers a plant and seafood based dining experience that appeals to vegetarians and non-vegetarians alike.  DJ Roo is a resident of the Fredericksburg area and a local favorite.  Attend the Fur Ball and see which generous local artists and businesses have donated their works for this great event.

The event is a cocktail party, so get a little dressed up in honor of our furry friends.  Tickets for the 2018 Fur Ball are still available through May 8th on the Fredericksburg Regional SPCA website.

There are three types of tickets available:

VIP Fur Ball Tickets include a champagne reception from 6-7 pm, plus reserved seating at the party.

Party Tickets are your ticket to the great party where the doors open at 7 for a great cause!

And lastly, the Animal Welfare Ticket is a discounted Party Ticket to their friends and colleagues in the animal welfare community who work for a similar or other business in the animal welfare industry.

Sponsorship for this year’s Fur Ball is still available:

The Anderson Companies under Anderson Oil Company, have donated at the Mighty Mutt Sponsorship level for this year’s ball!  We encourage you or your company to do the same, if not better and help sponsor this event while you still can.

Boxer in a tuxedo

Get your tickets or sponsor today.  We will see you there!

Your Experience Is Our Top Priority.

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Your response time was amazing and Sebastian was professional, friendly and knowledgeable. A propane leak was found immediately from the Regulator leaking and he responded to repair it . Great work!!!

Sue Hall
★★★★★

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I am very satisfied with the entire Anderson team. Everyone at Anderson went out of their way to make my wife and I feel like one of the Anderson Family. When they were completed doing our Gas Conversion job, Sherry and I were very confident that we couldn’t have found anyone that could’ve done a better job. Thank you very much Anderson Propane!

Larry Thompson
★★★★★

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My wife even made a nice comment about how well the technician performed his job! Your salesman Tony is the spoon that steers the pudding for me.

Chuck Reece
★★★★★

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Your response time was amazing and Sebastian was professional, friendly and knowledgeable. A propane leak was found immediately from the Regulator leaking and he responded to repair it . Great work!!!

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I am very satisfied with the entire Anderson team. Everyone at Anderson went out of their way to make my wife and I feel like one of the Anderson Family. When they were completed doing our Gas Conversion job, Sherry and I were very confident that we couldn’t have found anyone that could’ve done a better job. Thank you very much Anderson Propane!

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My wife even made a nice comment about how well the technician performed his job! Your salesman Tony is the spoon that steers the pudding for me.

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I was impressed from the 1st time I spoke to someone. The lady on the phone was relaxed, helpful and patient, explaining the process and how things would go. The best part was the gentlemen who came out to look at our tank, equipment, lines and repairing as needed.

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I had a great experience with Anderson! Landscapers accidentally severed the feed line into my house, and they advised me of the immediate actions I needed to take, things to be aware of and had a manager and field tech out for the repair almost immediately. Very impressed with the service!

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After purchasing our new home we called to set up account and the next day they were over doing a safety inspection, installed wireless monitor and ensured we we informed of proper carbon monoxide alarm placement. Awesome service.

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Just when you loose hope in in customer service Stephanie comes along and gives you faith that it will all be okay. Amazing does not even come close to there service she provided during a difficult situation.

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I have been with Anderson Propane for 19 years. I am very happy with all the services they provide. The staff there is also the best…

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The Gentleman who came to test the equipment and perform a safety check was on time, professional, knowledgeable and very easy to talk to. he explained things well. Great job!

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The technician explained everything with ease. Sure do appreciate their understanding in our situation and helpfulness.

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Excellent experience, from setting up the service request, receiving the quote, and completing the service.

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All of the people we interfaced with were professional and courteous. Installation was prompt and well done. Safety was a clear priority. A job well done by all.

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Turnkey Installation Simplifies Your Project.

When you work with Anderson Propane, you can depend on our turnkey process from start to finish. We partner with dependable, local electricians and plumbers to coordinate installation of generators and tankless water heaters. That means that we schedule each element of the project and provide one invoice upon completion. How easy is that!

Anderson Hearth & Home is pleased to offer customers an in-person shopping experience at our live burning showroom. Stop by to view our expansive display of fireplaces, inserts, stoves, gas logs, grills, and more.