Propane Safety

customer-handshakeAll of us at Anderson Propane Service are committed to providing you with the best possible services and affordable values.  We operate our propane gas systems in a manner that assures you a safe, reliable and economical fuel source for all of your energy needs.

Our propane gas systems operate under rules, regulations and procedures designed to provide you with the utmost safety, convenience and value.  We constantly monitor the condition of our gas systems with our trained personnel and with the help of system experts to assure reliability and safety of operation.  Any repairs or modifications to a propane gas system must be performed by qualified technicians of Anderson Propane Service or your propane provider as required by state and federal regulations.

While propane is a safe, reliable, and clean energy source, it is important that you are aware of these basic safety tips.  Be sure that all family members are familiar with the odor of propane, know where the shutoff valve is, and what to do if a leak is suspected.

Understanding how to properly use and store propane, as well as how to detect warning signs of a gas leak can significantly reduce the risk of a propane-related hazard in your home or business.  We have and will continue to offer a gas system check, by one of our professionally-trained technicians, at no cost to our customers.  To help you identify the odor of propane and other useful information, please stop by our show room and pick up a pamphlet about Important Propane Safety Information created by the Propane Education & Research Council (PERC).  You can also find more information at their website, http://www.propanecouncil.org/.

Propane gas is normally a safe product when used correctly.  However, if it leaks or is used incorrectly, it is a flammable substance which can catch fire or, in rare cases, cause an explosion.  If you suspect a leak, call us or your propane provider immediately.  If you can hear, feel or smell gas strongly and/or suddenly, you should leave and report the leak from another location immediately.

The most common hazard of propane gas systems is caused by third party damage from excavation(s).  Before any excavations are started you should call your propane provider.  For our customers, please call (540) 373-9096, so that we can mark your propane gas lines.  In addition, you should contact Virginia 811 (VA811).  This free call notifies many companies to mark their underground utilities that may be in the area of the planned excavation(s).  This marking service is provided free of charge and can prevent accidents and/or costly damage to the utility systems.

If you have any questions regarding safe digging, call 811 or visit www.va811.com for more information.

Please don’t ever use gas appliances for purposes which they were not intended.  As an example, a gas oven should never be used for heating purposes.  Never store flammable materials inside.  These include such items as propane cylinders, gasoline containers, etc.  Please be mindful when using products such as hair spray and others that may contain flammable propellants.  Always use these products in accordance with their label and never store them near a source of heat such as a gas appliance.

At Anderson Propane Service, we take pride in keeping your home or business protected. Thus, we are providing you with this important safety information regarding the use and storage of propane.  We ensure that our products are delivered in compliance with the highest industry safety standards, to safeguard your family, your property and the environment.  Plus, we offer free gas checks to our customers.  We participate in the industry’s best practices for propane usage and promote consumer safety education and awareness to our Duty to Warn program mailing annual letters with safety information and PERC pamphlets.

If you have any questions, please call (540) 373-9096 or write to customerservice@andersonpropane.com and we will be happy to assist you.

Do you own your own tank? Although, most homeowners lease their propane tanks from the company that provides them with fuel, some people may own their own tanks.  Here are two useful publications about customer owned tanks.

Above Ground Tank Ownership

Underground Tank Ownership


PERC Safety Videos

Here are some very helpful videos created by PERC to provide you with a better understanding of how to properly use, store, and check on your propane tank and appliances.

How to Read a Tank Gauge

Appliance Conversion: Leave it to a Pro

Handling and Transporting Small Cylinders


Getting Your Propane System Inspected

How to Turn the Tank Off

If You Suspect a Gas Leak