Archive for year: 2019

Immediate Job Opportunities are open at Anderson Propane Service.  We are looking for a Full-Time Sales Representative.

Anderson Propane is a family-owned and operated company that has served as a complete propane provider for families, businesses and builders for more than 20 years in the Fredericksburg area.  We are committed to being a “customer-first” company that sets the highest standards for safety and service in the industry. Our customers can always expect professionalism and a friendly voice on other line whenever they need us and you could be one of those voices.

Anderson Propane is seeking new employees at our Fredericksburg main office location.  We are interested in hiring a full-time Sales Representative starting immediately.

We are looking for a team player with strong customer service and organizational skills with the ability to multitask, think outside the box and perform in a busy, fast-paced diversified environment.  The applying individual should be responsible, personable, self-motivated with an outgoing attitude and a desire to work with the public.  We offer a pleasant working environment with company benefits that include a company vehicle and an excellent opportunity.

How to Apply

Please read the below for more information on the type of person we hope to hire and ensure that you have the right personality and qualifications needed.  Then please supply resume and professional references by one of the below options:

Anderson Propane Service

Attn: Job Hiring Team

PO Box 300

Fredericksburg, VA 22404

Fax – (540) 899-0678

Email – [email protected]

This open position is also listed on Indeed.com and you may submit your resume and references online.

Click Here to apply now.

Main Job Tasks and Responsibilities

Our sales representative conducts sales in their assigned territory with both potential and existing customers, offering the best possible customer experience that builds trust in our company.  In addition, our representatives serve as ambassadors providing hands-on explanations and professional guidance of any new or updated products and services while upholding the ideals and standards of Anderson Propane. Their excellent social skills allow them to foster strong relationships, to which they can attribute much of their success in meeting sales goals and exceeding customer expectations.

Being organized is essential to being an effective sales representative where the day may consist of discovery calls, research, product demos, follow-up calls, training, and much more.  This position will require the candidate to be familiar with and able to use mobile devices including phones, tablets, and printers allowing them to access documents and information quickly and easily.  Although this position entails being in the field most of the time, the best representatives are able to manage both in-house and fieldwork.

Our sales representative will work with customers to determine their needs and recommend the right product to solve the customer’s problem.   Monitoring industry competitors, new products, and market conditions is also essential to understanding our customer’s needs and available options.  They often participate in specialized training, certification courses, and/or meetings as requested. We encourage them to learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards.

Lastly, in this position, the candidate will need to effectively operate Anderson Propane Service motor vehicles in compliance with government regulations and our company’s policy. It will be required to properly utilize and maintain equipment and vehicles, including routine preventive maintenance and repairs.

This position requires a valid Virginia Driver’s License.  You may be required to complete our company Motor Vehicle Report Consent Form prior to the interview process.

Education, Experience and Abilities

Having a well-developed phone presence and high comfort level in initiating conversations is essential to fulfilling the daily duties of our sales representative position. Aside from a social and positive personality, a sales representative must be self-starting and a proactive problem solver, since not every day is the same and the workplace setting is constantly changing.

Other important experience and abilities for this position include, but are not limited to the following:

  • General knowledge of tools and home construction recommended
  • Strong interpersonal and communication skills
  • Experience with customer service and a general understanding of the principles of sales
  • Able to generate and qualify leads, source and develop client referrals
  • Computer literacy to operate our company’s business systems, generate leads, develop sales proposals and reports as well as electronic communication with supporting staff and customers
  • Able to utilize GPS equipment and other mobile devices including but not limited to tablets and other smart devices
  • Attention to detail and accuracy with strong organizational skills
  • Able to calmly and effectively work with time constraints and deadlines
  • Able to demonstrate teamwork and flexibility to meet customer and business needs
  • Able to follow safety, quality control and operating procedures at all times
  • High school diploma, general education degree or equivalent required
  • Bachelor’s degree in marketing, business, economics, communications, and/or any equivalent education that demonstrates expertise in customer engagement is preferred
  • Requires two (2) or more years of experience driving with valid Virginia driver’s license.  Current Motor Vehicle Report detailing driving record within company standards
  • This position requires the safe operation of a motor vehicle to perform essential job functions and mandatory compliance with the Anderson Propane motor vehicle safety policy

Starting Salary

Based on experience level; wages are determined for the full-time position.  In addition, there is a commission incentive program.

After your resume, professional references and Motor Vehicle Report Consent Form are received, if we are interested, our hiring team will contact you and wages will be discussed at that time.

Anderson Propane Service, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, sexual orientation, gender identity or other protected classification.

Immediate Job Opportunities are open at Anderson Propane Service.  We are looking for Full-Time and Seasonal CDL Drivers.

Anderson Propane is a family-owned and operated company which has served as a complete propane provider for families, businesses and builders for more than 20 years in the Fredericksburg area.  We are committed to being a “customer-first” company that sets the highest standards for safety and service in the industry. Our customer can always expect professionalism and a friendly voice on other line whenever they need us and you could be one of those voices.

Anderson Propane is seeking new employees at our Fredericksburg warehouse location.  We are interested in hiring a Full-time and a Part-time/Seasonal CDL Driver starting immediately.

Looking for team players with strong customer service, organizational and industry specific skills with the ability to multitask and perform in a busy, fast paced diversified environment.  The applying individual should be personable, self-motivated with an outgoing attitude and a desire to work with the public.  Pleasant working environment with company benefits and excellent opportunity.

How to Apply

Please read the below position description to ensure that you have the qualifications needed.  Then you may click on the pdf file below to print application and MVR Consent Form.  Once you have completed the application and the MVR Consent Form, please email, fax or mail the application to the following:

Anderson Propane Service

Attn: Job Hiring Team

PO Box 300

Fredericksburg, VA 22404

Fax – (540) 899-0678

Email – [email protected]

Help Wanted at Anderson Propane!

Commercial (CDL) Driver Job Description

Operates a commercial motor vehicle to transport liquid propane (LP) between Anderson Propane Service, Inc. (APS) facilities and to customer sites within the Fredericksburg and Richmond region. Represents APS in a professional manner to customers. Assists with various warehouse and facility operations. Strictly adheres to government regulations and APS operating procedures while working independently. Vehicles meet Class B designation from the Federal Motor Carrier Safety Administration (Any single vehicle with a GVWR of 26,001 or more pounds, or any such vehicle towing a vehicle not in excess of 10,000 pounds GVWR).

This position requires a Class B CDL with Tank and HazMat Endorsements and current DOT medical certificate.

Main Job Tasks and Responsibilities

  • Communicate with facility management and counterparts to assess daily merchandise delivery and operations needs. Assist with planning delivery schedules and routes.
  • Safely operate APS commercial vehicles to transport bulk loads to proper destinations in accordance with APS polices, DOT regulations and local traffic laws.  Chocks rear wheels of truck before any unloading takes place. Removes chocks before driving away from delivery.
  • Perform pre- and post-trip vehicle safety inspections. Maintain mileage and fuel logs. Review and complete shipping documentation including bills of lading, reports, documentation, and automated systems accurately and in a timely manner according to standard operating procedures for documentation. Review all documents prepared by receiving team members.
  • Depending upon business need, may also operate box trucks, pick-up trucks, flat beds, and/or other vehicles to transport merchandise between APS facilities and customer farms, production sites, and residences.
  • Represent Anderson Propane Service in a positive manner by providing reliable and prompt delivery service to customers. Communicate in a professional and courteous manner. Review account details, collect payments or provide invoices, and confirm future service with customers.
  • Effectively operate Anderson Propane Service commercial motor vehicles in compliance with government regulations and APS policy. Properly utilize and maintain equipment and vehicles. Perform routine preventive maintenance and repair to keep equipment and vehicles in good working condition. Notify supervisor of vehicle and equipment service needs to ensure timely repair or replacement.
  • Participate in specialized training, certification courses, and/or meetings as requested. Learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards.
  • Maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places. Minimize waste and properly dispose of waste material. Perform all related cleaning of equipment, vehicle and work areas according to APS procedures.
  • Perform work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment and vehicles according to APS policy and government regulations. Comply with OSHA regulations, Anderson Propane Environmental Health and Safety (EHS) standards, work rules and policies.
  • Perform all other job functions as assigned.

Education and Experience

  • High school diploma, general education degree or equivalent
  • Requires two (2) or more years of experience driving with Class B CDL with Tank and HazMat Endorsements.  Current MVR detailing driving record within Company standards.
  • Pass substance abuse screening and agree to random substance abuse screening as required by Company Policy.
  • This position requires the safe operation of a motor vehicle to perform essential job functions and mandatory compliance with the APS motor vehicle safety policy. 
  • Must be licensed to operate vehicles meeting Class B designation from the Federal Motor Carrier Safety Administration (Any single vehicle with a GVWR of 26,001 or more pounds, or any such vehicle towing a vehicle not in excess of 10,000 pounds GVWR) with Tank and HazMat Endorsements and current DOT medical certificate.
  • Able to work well independently and follow safety, quality control and operating procedures at all times
  • Computer literacy to operate APS business systems
  • Numeric, oral and written language applications in an organized and timely manner
  • Able to effectively utilize interpersonal skills to listen and communicate customer service
  • Able to utilize GPS equipment
  • Attention to detail and accuracy
  • Able to operate a forklift, handcart and other industrial equipment
  • Able to calmly and effectively work with time constraints and deadlines
  • Able to demonstrate team work and flexibility to meet customer and business needs
  • Able to work extended hours to meet business demands

Work Environment

  • Primarily performs essential job functions driving APS commercial motor vehicles, in a warehouse environment that experiences seasonal temperatures and humidity, and outdoors where there may not be protection from weather conditions.
  • Frequently exposed to hazards including:
  • Heating oil, kerosene, diesel, gasoline, butane, and/or liquid propane, and related odors and fumes
  • Moving mechanical parts and vehicles
  • Vibrations associated with operating a motorized vehicle throughout the workday
  • Noise levels where hearing protection is optional per PPE Plan
  • Schedule requirements will vary during peak and off-peak seasons. Extended hours may be required. 24/7 On-call or Emergency Service Standby required. Ability to report to work on time and in adverse weather conditions is required.

Physical Activities & Requirements

  • This role requires continuous physical activity to perform essential job functions for the duration of the shift.
  • Continuously bend, crouch, stoop; drive motorized equipment; finger and handle controls, tools and equipment; reach with arms and hands for extended periods while driving and operating equipment; stand and walk for extended periods on uneven surfaces; utilize hands in repetitive motion; utilize eye/hand/foot coordination; twist back and neck. Pull, push, lift, and carry up to 50 pounds.
  • Frequently balance, kneel, stack, sweep; climb steps in and out of vehicle throughout the shift; utilize feet in repetitive motion. Pull, push, lift, carry 50-80 pounds, may be assisted.
  • Must be able to hear vehicle and equipment sounds, co-workers and radio. Must be able to speak to co-workers and customers regarding operations and safety. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Starting Salary

  • Based on experience level; wages are determined for either the full-time or seasonal position.
  • Commission incentive program

After your application and MVR Consent Form are received, if we are interested, our hiring team will contact you and wages will be discussed at that time.

Anderson Propane Service, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, sexual orientation, gender identity or other protected classification.

Anderson Propane Service invites you to join us Friday, September 27th for an open house. Come meet us, your new neighbors, at our plant located at 364 Davis Hwy in Mineral from 2-6pm to enjoy free food, games and a chance to find out how Anderson Propane can help you with your propane needs.  We will have fun yard games provided by River City Games as well as delicious free refreshments provided by AnnieMac’s KitchenClassic Hits 105.5 Sam FM will also be there to offer some great music and entertainment.

Our fantastic team will be on hand to talk about the many benefits of propane as well as the great deals and conveniences of becoming a new customer. We will also be offering $5 refills on your 20 pound grill sized tanks!

Event Poster
Come meet your neighbors this Friday

Check us out online at AndersonPropane.com or call Tony Hogue, 804-402-3551. We hope to see you there!

Tired of the commute and want to work closer to where you live?  Look no further, Anderson Propane Service is currently hiring for a Customer Service Representative.

Anderson Propane is a family-owned and operated company which has served as a complete propane provider for families, businesses and builders for more than 20 years in the Fredericksburg area.  We are committed to being a “customer-first” company that sets the highest standards for safety and service in the industry. Our customer can always expect professionalism and a friendly voice on other line whenever they need us and you could be one of those voices.

Anderson Propane is seeking a detailed oriented individual to fill a full-time position for our local office.  Responsibilities include a variety of duties to support sales, service and office staff.  Looking for a team player with strong customer service, organizational and computer skills and the ability to multitask and perform in a busy, fast paced diversified environment.  The applying individual should be personable, self-motivated with an outgoing attitude and pleasant phone demeanor with a desire to work with the public.  Previous clerical and computer experience preferred.  Pleasant working environment with company benefits and excellent opportunity.

Tired of Commuting? Look no further than Anderson Propane!

Customer Service Representative Job Description

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

General Purpose

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Job Type: Full-time

Main Job Tasks and Responsibilities

Deal directly with customers either by telephone, electronically or face to face

Respond promptly to customer inquiries

Handle and resolve customer complaints

Obtain and evaluate all relevant information to handle product and service inquiries

Provide pricing and delivery information

Perform customer verifications

Set up new customer accounts

Create and schedule installation and service appointments

Process orders, forms, applications and requests

Organize workflow to meet customer timeframes

Direct requests and unresolved issues to the designated resource

Manage customers’ accounts

Keep records of customer interactions and transactions

Record details of inquiries, comments and complaints

Record details of actions taken

Prepare and distribute customer invoices and statements

Maintain customer databases

Communicate and coordinate with internal departments

Follow up on customer interactions

Provide feedback on the efficiency of the customer service process

Education and Experience

High school diploma, general education degree or equivalent required

Associate Degree or other higher levels of education preferred

Knowledge of customer service principles and practices

Knowledge or experience with call center practices

Knowledge of relevant computer applications

Ability to type and use multi-line phones

Knowledge of administrative procedures

Numeric, oral and written language applications

Product knowledge

Key Competencies

Interpersonal skills

Communication skills – verbal and written

Listening skills

Problem analysis and problem-solving

Attention to detail and accuracy

Data collection and ordering

Customer service orientation

Adaptability

Initiative

Stress tolerance

Starting Salary: $13.00 to $15.00/hour

Help Wanted at Anderson Propane!

For consideration send resume w/salary history and requirements along with 3 references to: ** PLEASE NO PHONE INQUIRES **
Anderson Hiring Team
PO Box 300
Fredericksburg, VA 22404
Fax: (540) 899-0678

[email protected]

Your Experience Is Our Top Priority.

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Your response time was amazing and Sebastian was professional, friendly and knowledgeable. A propane leak was found immediately from the Regulator leaking and he responded to repair it . Great work!!!

Sue Hall
★★★★★

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I am very satisfied with the entire Anderson team. Everyone at Anderson went out of their way to make my wife and I feel like one of the Anderson Family. When they were completed doing our Gas Conversion job, Sherry and I were very confident that we couldn’t have found anyone that could’ve done a better job. Thank you very much Anderson Propane!

Larry Thompson
★★★★★

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My wife even made a nice comment about how well the technician performed his job! Your salesman Tony is the spoon that steers the pudding for me.

Chuck Reece
★★★★★

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Your response time was amazing and Sebastian was professional, friendly and knowledgeable. A propane leak was found immediately from the Regulator leaking and he responded to repair it . Great work!!!

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I am very satisfied with the entire Anderson team. Everyone at Anderson went out of their way to make my wife and I feel like one of the Anderson Family. When they were completed doing our Gas Conversion job, Sherry and I were very confident that we couldn’t have found anyone that could’ve done a better job. Thank you very much Anderson Propane!

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My wife even made a nice comment about how well the technician performed his job! Your salesman Tony is the spoon that steers the pudding for me.

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I was impressed from the 1st time I spoke to someone. The lady on the phone was relaxed, helpful and patient, explaining the process and how things would go. The best part was the gentlemen who came out to look at our tank, equipment, lines and repairing as needed.

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I had a great experience with Anderson! Landscapers accidentally severed the feed line into my house, and they advised me of the immediate actions I needed to take, things to be aware of and had a manager and field tech out for the repair almost immediately. Very impressed with the service!

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After purchasing our new home we called to set up account and the next day they were over doing a safety inspection, installed wireless monitor and ensured we we informed of proper carbon monoxide alarm placement. Awesome service.

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Just when you loose hope in in customer service Stephanie comes along and gives you faith that it will all be okay. Amazing does not even come close to there service she provided during a difficult situation.

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I have been with Anderson Propane for 19 years. I am very happy with all the services they provide. The staff there is also the best…

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The Gentleman who came to test the equipment and perform a safety check was on time, professional, knowledgeable and very easy to talk to. he explained things well. Great job!

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The technician explained everything with ease. Sure do appreciate their understanding in our situation and helpfulness.

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Excellent experience, from setting up the service request, receiving the quote, and completing the service.

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All of the people we interfaced with were professional and courteous. Installation was prompt and well done. Safety was a clear priority. A job well done by all.

propane company

Turnkey Installation Simplifies Your Project.

When you work with Anderson Propane, you can depend on our turnkey process from start to finish. We partner with dependable, local electricians and plumbers to coordinate installation of generators and tankless water heaters. That means that we schedule each element of the project and provide one invoice upon completion. How easy is that!

Anderson Hearth & Home is pleased to offer customers an in-person shopping experience at our live burning showroom. Stop by to view our expansive display of fireplaces, inserts, stoves, gas logs, grills, and more.