Archive for year: 2018

We are pleased to announce the recent acquisition of Blue & White Propane in Richmond, Virginia.

Selecting a buyer with the same integrity and dedication to customers was critical to the decision by Blue & White and Anderson Propane is committed to upholding their highly revered values.

As a family-owned and operated company, we remain devoted to going above and beyond for our customers, serving them the old-fashioned way with integrity and a smile. Our professionals are committed to being a customer-first company that sets the highest standards for safety and service in the industry.  Anderson Propane is passionate about delivering propane to our customers, both residential and commercial, with accuracy, integrity and a service-oriented attitude. We monitor, route and deliver propane economically and efficiently to ensure that every customer receives a constant and reliable source of propane.

At Anderson Propane, we offer many available conveniences.

You may elect to go paperless, receive text alerts for service call reminders, deliveries completed, and more.  We can make billing easy with our budget payment plan by simply splitting your estimated total propane costs into 12 easy, monthly payments.  No surprises on your bill!

Even more information about our services can be found on our website.  AndersonPropane.com can help you find important safety information, check out our current deals, as well as manage your account online with our fuel portal.  Plus, find out what others have to say about us on the Feedback page.

If you were a Blue & White Propane customer and have any questions or concerns regarding your account, our customer service representatives are available Monday-Friday 8am – 5pm.  You may reach us by phone, 540-373-9096 or online.  And for all of our customers, if you have an emergency, call the main line and our after-hours service will be there to take the call, 24 hours a day, 7 days a week.

We look forward to continuing the great relationship many customers had enjoyed over the years with Blue & White.

The rain poured, but that did not deter the participants in this year’s 5th Annual Anderson Golf Classic at the Fredericksburg Country Club on June 22nd, 2018.

 

Anderson Golf Classic

All teams arrived in the morning for registration, sponsored gift bags and breakfast. The teams teed off and the competition began with only a short delay. The tournament finished up around 1 pm, followed by a delicious lunch which the golfers enjoyed during the awards and raffle ceremony.

Awards were given to the longest drive and closest to the pin for a few holes which were sponsored by some of our guests. There were a few fun competitions at this year’s classic, because who doesn’t like a little friendly competition? The winners lucked out with this year’s prizes! Prizes included golfing equipment, Yeti coolers and a Big Green Egg with EGGcessories!

All of the proceeds for this year’s Classic are being donated to Spotsylvania County Sheriff’s Office program, Fight Against Heroin and Opioid Addiction. Captain Chuck Carey and 1st Sgt. Murdock Woodard of Spotsylvania County spoke about their program during the event and took questions from the audience. At the end of the ceremony, awards for the top three teams were presented followed by a gracious speech made by Mark Anderson.


The Anderson family, which has been affected personally by this epidemic, like so many other local families, hope to bring awareness to all about the dangers of opioid addiction through the Fight Against Heroin and Opioid Addiction program. Politicians, law enforcement officers and public health officials have tried to stem the growing tide of opioid overdoses. The Spotsylvania County Sheriff’s Office plans to use these funds to facilitate awareness, education, and provide support for our area.
As with much of our nation, more and more Virginians have become addicted to these drugs and many have died. According to the Office of the Chief Medical Examiner, opioids have claimed the lives of more than 2,500 people in Virginia. The number of opioid overdoses in Virginia has risen steadily over those years with 764 people having died in the last year, 325 people having died from heroin overdoses alone.
The Anderson Companies and family are incredibly appreciative for all of the generous donations. Not only did our participants donate when joining the event, but they participated in our raffles, donated gift items for all participants, purchased event polo shirts, donated gifts for the award ceremony, and some even returned their prizes for proceeds to be awarded back for such a worthy cause.


Thank you again to all who participated to make this year’s Classic one to remember!

Regency Fireplace Products has placed a recall on two units, the U37 and U39 gas stoves.

Regency received reports of two units which experienced delayed ignitions. This is believed to have caused the glass doors of the unit to fracture resulting in glass fragments being expelled forward. Both of these incidents occurred in Canada and Regency believes they were due to improper installation. In an abundance of caution, Regency Fireplace Products has taken the position to manufacture a retrofit kit that will prevent any further occurrences. The incidents were investigated by U.S. Consumer Product Safety Commission (CPSC) and Health Canada and the retrofit kits tested and approved to be installed on the units that are already in customer’s homes.

Regency has published an informative video about the recall and subsequent actions to be taken.  To learn more and watch this video, click here.

Anderson Propane has notified and registered all customers who have purchased one of the units from Anderson Hearth and Home and who have verified all the required information.

If you have one of these units and haven’t already spoken with our staff, please discontinue all use immediately by turning the pilot light off and terminating the supply of gas.  For Anderson Propane customers, if you need immediate assistance regarding the termination of gas, please contact our office, (540) 373-9096.  We will also need the serial number from the unit installed contact information in order to receive a retrofit kit for your unit.  If you need help obtaining your serial number, please contact us.

If you are not an Anderson Propane customer, but have one of these units, please call your propane or natural gas provider for assistance regarding the termination of gas.

Regency is ramping up production of these kits and as we receive our allotment, we will be calling our customers to schedule the free service call to install the retrofit kit.  Regency is allocating kits based on the quantity of registered units. A unit is considered registered when Regency has full customer information associated to a given serial number.

We understand the impact that this product advisory has on our customers, especially those who rely on this unit for heating. Anderson Propane remains fully committed to the products we have sold and our service.  Customer safety is our first and foremost responsibility.  We sincerely appreciate the cooperation and understanding that our customers have shown in dealing with this recall.

If you have any questions about this notice or need assistance, please contact Regency U39 customer service at 1-866-867-4328.

For Anderson Propane customers, you may contact one of our knowledgeable customer service representatives at (540)373-9096 or email us at [email protected] with any questions or concerns regarding this recall.

Join the Anderson Companies in celebrating and attending this year’s Fur Ball!

Bulldog in a tuxedo

It’s time for the Third Annual Fredericksburg SPCA Fur Ball on Saturday, May 12th, located at the A. Smith Bowman Distillery.  For over 70 years, the Fredericksburg Regional SPCA has transformed the lives of needy animals and expanded their outreach in the Fredericksburg area and will continue to do so with the communities help.

With a strolling supper catered by the fabulous Legume Kitchen & Bar and music by DJ Roo.  There will also be a fine art and unique experiences auction featuring local Fredericksburg artists and businesses, plus, a wine pull raffle; this will be the event of the year!  Legume is located in the heart of Downtown Fredericksburg, Virginia.  It is a chef driven and food focused restaurant that offers a plant and seafood based dining experience that appeals to vegetarians and non-vegetarians alike.  DJ Roo is a resident of the Fredericksburg area and a local favorite.  Attend the Fur Ball and see which generous local artists and businesses have donated their works for this great event.

The event is a cocktail party, so get a little dressed up in honor of our furry friends.  Tickets for the 2018 Fur Ball are still available through May 8th on the Fredericksburg Regional SPCA website.

There are three types of tickets available:

VIP Fur Ball Tickets include a champagne reception from 6-7 pm, plus reserved seating at the party.

Party Tickets are your ticket to the great party where the doors open at 7 for a great cause!

And lastly, the Animal Welfare Ticket is a discounted Party Ticket to their friends and colleagues in the animal welfare community who work for a similar or other business in the animal welfare industry.

Sponsorship for this year’s Fur Ball is still available:

The Anderson Companies under Anderson Oil Company, have donated at the Mighty Mutt Sponsorship level for this year’s ball!  We encourage you or your company to do the same, if not better and help sponsor this event while you still can.

Boxer in a tuxedo

Get your tickets or sponsor today.  We will see you there!

Anderson Propane Service is excited to announce our new Text Message Alerts!

We are always trying to find new ways to help our customers manage their accounts and provide you with the best service possible.

Now, you can receive text alerts for the following services or actions:

  • Call Ahead Delivery Reminders for those customers that have requested we call them ahead to remind them to unlock gates and secure pets.
  • Day Before Service Call Reminder
  • Service Technician in Route
  • Delivery completed lets you know exactly when we delivered and how many gallons.  Plus, the alert will provide you with a link to our online fuel portal to quickly access your account details and pay.
  • Posted Payment alerts will provide you with the added security of knowing when your payment has posted to your account.

Signing up is simple; give us a call or click here and sign up online, now.

We just need to verify your account and add the mobile number with which you wish to receive the alerts.  It really is that simple.  There is no added cost to your account for this service, however, do check with your mobile phone provider in regards to the costs of receiving messages.Woman outside using smartphoneIf you find that you no longer wish to receive the alerts, it is just as easy to cancel.  Give us a call or drop us a line with the request to terminate and we will remove this service from your account.

Announcing Anderson Hearth & Home’s Winter Savings Special on our Regency Fireplace Products!

January 12th, 2018 – February 23rd, 2018, customers can receive up to a $600 rebate for purchasing a qualifying Regency product as listed. The rebate is split between Anderson Hearth & Home and Regency. We will offer a $300, $150, $100, or $50 instant rebate on eligible products. In addition to the instant rebate, Regency will pay a manufacturer’s mail in rebate to match the instant discount.

After purchasing, submit your claim. Here’s how:

This rebate offer is limited to (1) rebate per serial number. Serial numbers claimed in previous Regency promotions are not valid for this offer. Checks are sent solely to consumer addresses – Dealers can not complete or mail rebates on behalf of the consumer as they may be denied.

Consumers have until May 04, 2018 to submit their rebate online and postmark their rebate forms.

Don’t miss out on this offer, visit our showroom today!

We want to thank everyone who attended the Annual Anderson Christmas Party on Thursday, December 14th, 2017.

Surrounded by all of the Anderson employees and their loved ones, we had a wonderful time at Brock’s Riverside Grill located in Downtown Fredericksburg.  Brock’s provided a beautiful venue and delicious dinner buffet. The buffet included crab dip, chicken tenders, chicken cordon bleu, prime rib, salad, potato salad, green beans, roasted potatoes and crab cakes! Even though everyone was full from all of the tasty food, they still had room for dessert… cake from Paul’s Bakery, an Anderson Christmas party tradition!

After everyone ate, Mark Anderson, the President of The Anderson Companies, thanked all of the employees for their hard work and making 2017 a great year. A very special thank you anniversary gift presentation was then given by Mark and Jan La Van, our Administrative Assistant, to 15 employees who have worked more than 10 years with some dedicating over 30 years to Anderson Oil and Anderson Propane.

Our Senior Vice President, Nicole Cameli, then presented the second annual Anderson Razzi Awards to those employees who stood out during the year.  We have quite a few employees up for the laugh.

Randy in his new glasses!

Next, she introduced special party goer, T-Rex, who paraded around and made many friends much to the amusement of all.

Mark and T-Rex

This was followed by Mark and his wife, Susan, calling out the raffle winners for the many prizes including cash, a large flat screen television, Yeti cooler and a Big Green Egg!

Then just when everyone thought the Christmas party could not get any better, it was time to play Left Center Right! With Mark adding extra incentive to the pot for a more competitive final round.  The lucky winner this year was Bekah, an Anderson Oil employee.

Our Left Center Right Winner Bekah and her husband, Cody

After the Anderson Company’s favorite holiday game, Mark thanked everyone for attending, and that was a wrap! Between the delicious food, presents, and good company, it was evident that everyone had a great time at the Christmas party. Anderson Oil Company, Anderson Propane Service, and Anderson Leonarkis Construction appreciate all the hard work and dedication from our employees and it was a pleasure to return the favor with gratitude, fun games, and presents.

On behalf of The Anderson Companies, we hope that you and your loved ones had a wonderful holiday season and a Happy New Year! 2017 was a great year and we look forward to an even better 2018!

Your Experience Is Our Top Priority.

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Your response time was amazing and Sebastian was professional, friendly and knowledgeable. A propane leak was found immediately from the Regulator leaking and he responded to repair it . Great work!!!

Sue Hall
★★★★★

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I am very satisfied with the entire Anderson team. Everyone at Anderson went out of their way to make my wife and I feel like one of the Anderson Family. When they were completed doing our Gas Conversion job, Sherry and I were very confident that we couldn’t have found anyone that could’ve done a better job. Thank you very much Anderson Propane!

Larry Thompson
★★★★★

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My wife even made a nice comment about how well the technician performed his job! Your salesman Tony is the spoon that steers the pudding for me.

Chuck Reece
★★★★★

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Your response time was amazing and Sebastian was professional, friendly and knowledgeable. A propane leak was found immediately from the Regulator leaking and he responded to repair it . Great work!!!

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I am very satisfied with the entire Anderson team. Everyone at Anderson went out of their way to make my wife and I feel like one of the Anderson Family. When they were completed doing our Gas Conversion job, Sherry and I were very confident that we couldn’t have found anyone that could’ve done a better job. Thank you very much Anderson Propane!

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My wife even made a nice comment about how well the technician performed his job! Your salesman Tony is the spoon that steers the pudding for me.

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I was impressed from the 1st time I spoke to someone. The lady on the phone was relaxed, helpful and patient, explaining the process and how things would go. The best part was the gentlemen who came out to look at our tank, equipment, lines and repairing as needed.

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I had a great experience with Anderson! Landscapers accidentally severed the feed line into my house, and they advised me of the immediate actions I needed to take, things to be aware of and had a manager and field tech out for the repair almost immediately. Very impressed with the service!

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After purchasing our new home we called to set up account and the next day they were over doing a safety inspection, installed wireless monitor and ensured we we informed of proper carbon monoxide alarm placement. Awesome service.

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Just when you loose hope in in customer service Stephanie comes along and gives you faith that it will all be okay. Amazing does not even come close to there service she provided during a difficult situation.

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I have been with Anderson Propane for 19 years. I am very happy with all the services they provide. The staff there is also the best…

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The Gentleman who came to test the equipment and perform a safety check was on time, professional, knowledgeable and very easy to talk to. he explained things well. Great job!

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The technician explained everything with ease. Sure do appreciate their understanding in our situation and helpfulness.

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Excellent experience, from setting up the service request, receiving the quote, and completing the service.

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All of the people we interfaced with were professional and courteous. Installation was prompt and well done. Safety was a clear priority. A job well done by all.

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Turnkey Installation Simplifies Your Project.

When you work with Anderson Propane, you can depend on our turnkey process from start to finish. We partner with dependable, local electricians and plumbers to coordinate installation of generators and tankless water heaters. That means that we schedule each element of the project and provide one invoice upon completion. How easy is that!

Anderson Hearth & Home is pleased to offer customers an in-person shopping experience at our live burning showroom. Stop by to view our expansive display of fireplaces, inserts, stoves, gas logs, grills, and more.